At Home Food Life Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website homefoodlife.com and use our services. By accessing our site, you agree to the terms of this policy.

1. Information We Collect

We collect information to provide you with a seamless and personalized shopping experience. The types of data we collect include:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed securely via third-party gateways like Visa, MasterCard, JCB, and PayPal).
  • Transaction Data: Information related to your orders, including products purchased, payment method, and transaction history.
  • Technical Data: We automatically collect information such as your IP address, browser type, device information, and pages visited through cookies and similar technologies.
  • Communication Data: If you contact our customer service team (e.g., via [email protected]), we may retain records of your communications.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders and provide customer support.
  • To improve our website, products, and services based on your preferences and feedback.
  • To send you promotional offers, newsletters, and updates (only with your consent).
  • To prevent fraud and enhance security through encryption and monitoring.
  • To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share data with:

  • Payment Processors: Secure partners like PayPal and credit card gateways to facilitate transactions.
  • Shipping Providers: Logistics companies to deliver your orders globally (excluding Asia and certain remote areas).
  • Service Providers: Trusted third parties who assist in website operations, marketing, and analytics, all bound by confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights and safety.

4. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption protocols. We retain personal information only as long as necessary for the purposes outlined in this policy or to comply with legal requirements. Note that no method of transmission over the internet is 100% secure, but we implement measures like SSL encryption and regular security audits to safeguard your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access and Correction: You can review and update your personal information via your account settings.
  • Deletion: Request deletion of your data, subject to legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe as per applicable laws (e.g., GDPR for EU customers, CCPA for California residents).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can manage cookie settings through your browser preferences, though disabling cookies may limit certain features.

We also use third-party analytics tools (e.g., Google Analytics) to gather aggregated data on website usage, which helps us optimize our services.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out to us:

Email: [email protected]
Address: Home Food Life Store, 3321 White Oak Drive, Kansas City, US 64108

Thank you for trusting Home Food Life Store with your homemaking needs. We are dedicated to protecting your privacy and providing a secure shopping experience.